Troubleshooting

Mindifi Quit Smoking won’t Restore Purchased Audio

As a part of our recent updates to our iOS apps we had to completely rebuild our Free version of Quit Smoking. As a result the restore previous purchase no longer correctly downloads the audio you previously purchased. While we work on fixing this issue for you, please email support@mindifi.com and we can get you […]

Tracks would not download

If you have any trouble using any of the Mindifi apps, if you notice any weirdness at all, don’t hesitate to shoot us a message using the contact form on the right. Our support team tracks bugs and feature requests, and we use these lists to set our development priorities.

Doesn’t produce any sound

If you have any trouble using any of the Mindifi apps, if you notice any weirdness at all, don’t hesitate to shoot us a message using the contact form on the right. Our support team tracks bugs and feature requests, and we use these lists to set our development priorities.

Trouble Syncing Cross Device

If you have any trouble using any of the Mindifi apps, if you notice any weirdness at all, don’t hesitate to shoot us a message using the contact form on the right. Our support team tracks bugs and feature requests, and we use these lists to set our development priorities.

Restoring Purchases

To refresh the Mindifi iPhone App please follow the steps below: Uninstall the App. Reinstall the app from the App Store. Select the Settings Menu Select ‘Restore Purchases’ This should refresh your App and any purchases you have made.

Purchased but can’t Access

If you have any trouble using any of the Mindifi apps, if you notice any weirdness at all, don’t hesitate to shoot us a message using the contact form on the right. Our support team tracks bugs and feature requests, and we use these lists to set our development priorities.

Paid for Audio but can’t listen.

If you have any trouble using any of the Mindifi apps, if you notice any weirdness at all, don’t hesitate to shoot us a message using the contact form on the right. Our support team tracks bugs and feature requests, and we use these lists to set our development priorities.